Information We Collect from You
When you register and use the xv70 platform, we collect several categories of information to enable our services to operate safely and efficiently. This information is collected directly from you during the registration process and day-to-day use, or automatically through technologies embedded in our platform.
Account Information: Your full name, email address, phone number, date of birth, and password as provided during registration. This information is used to verify your identity and keep your account secure.
Payment Information: All transactions on xv70 are conducted in Malaysian Ringgit (RM). We collect information related to the payment methods you use — such as your DuitNow phone number or GrabPay e-wallet details — for the purpose of processing deposits and withdrawals. We do not store full card numbers or sensitive financial information directly on our servers.
Device & Browser Information: Your IP address, browser type, operating system, screen resolution, and login session data are collected automatically. This information is used to diagnose technical issues, prevent fraud, and tailor the platform experience to your device.
Usage Data: In-platform activity records — including matches viewed, markets selected, and bets placed — are collected for platform operations, service improvement, and compliance with internal reporting requirements.
How This Information Is Used
Xv70 uses collected information solely for legitimate purposes directly related to the platform's operations. The following are the primary purposes for which your information is used:
- Account management: Securely creating, verifying, and managing your user account
- Transaction processing: Processing MYR deposits and withdrawals accurately and promptly
- Security & fraud prevention: Detecting and investigating any suspicious or unauthorised activity
- Customer support: Enables the xv70 support team to assist you more effectively when you reach out to us
- Legal compliance: Meeting KYC compliance and reporting requirements set by the relevant authorities
- Service improvement: Analysing aggregate usage patterns to improve platform functionality and performance
- Communications: Sends important notifications related to your account, transactions, or policy changes that you need to be aware of
Xv70 will not use your information for third-party marketing purposes without your explicit consent.
Cookies & Browsing Activity Tracking
Xv70 uses cookies and similar tracking technologies to enhance your experience and ensure the platform operates correctly. Cookies are small text files stored on your device when you browse our website.
Types of cookies we use:
- Essential cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled without affecting the usability of the platform.
- Performance cookies: Collects anonymised data on how users interact with the platform, helping us identify areas for improvement.
- Preference cookies: Saves your preferences such as display language and interface settings so you do not need to reconfigure them each time you log in.
You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some xv70 platform features.
Data Storage, Security & Sharing
Storage & Retention Period
Your information is stored on secure, protected servers. xv70 retains your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required under applicable Malaysian law. Once that period has elapsed, your data will be securely deleted or anonymised.
Security Measures
Xv70 uses SSL encryption to protect all communications between your device and our servers. Access to users' personal data is restricted to staff who require it to perform their duties, and all staff are bound by strict confidentiality obligations.
Sharing with Third Parties
Xv70 does not sell or rent your personal information to any third party. We only share information in the following circumstances:
- With payment providers (such as DuitNow or GrabPay processors) required to complete your transactions — all of whom are bound by strict data protection agreements
- When required by law, court order, or a legitimate regulatory authority
- In the event of a fraud investigation or illegal activity involving your account
Your Rights Over Personal Data
As a registered xv70 user, you have the following rights regarding the personal information we hold about you:
- Right of Access: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
- Right to Rectification: If any of your personal information is inaccurate or out of date, you may request a correction. Basic account details can be updated directly through your profile settings on the platform.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal information. Please note that some data may need to be retained to fulfil legal requirements or active contractual obligations.
- Right to Object to Processing: You may object to the processing of your data for specific purposes, such as optional marketing communications.
To exercise any of the above rights, contact the xv70 support team by email at: [email protected]. We will process your request within a reasonable timeframe and keep you informed of the action taken.
Changes to This Privacy Policy
Xv70 reserves the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. The latest version will always be available on this page. For material changes, we will endeavour to notify you via email or an in-platform notification. Continued use of the platform after any changes are published constitutes your acceptance of the updated policy. For any enquiries, please also refer to the Frequently Asked Questions us.
Still Have Questions About Your Privacy?
Contact the xv70 support team or visit our FAQ page to learn more about how we handle your data.